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TEST YOUR MARKETING AWARENESS (Previous Papers based on memory)
SET 01 SBI Associate Banks CLERK Exam held on 06-01-2008
SET 02 SBI Associate Banks CLERK Exam held on 10-02-2008
SET 03 SBI Associate Banks CLERK exam held on 06-07-2008, 1st sitting
SET 04 SBI Associate Banks CLERK exam held on 06-07-2008, 2nd sitting
SET 05 SBI Associate Banks CLERK exam held on 13-07-2008, 1st sitting
SET 06 SBI Associate Banks CLERK exam held on 13-07-2008, 2nd sitting
SET 07 SBI Associate Banks CLERK exam held on 01-03-2009, 1st sitting
SET 08 SBI Associate Banks CLERK exam held on 01-03-2009, 2nd sitting
SET 09 SBI Associate Banks CLERK exam held on 08-11-2009, 1st sitting
SET 10 SBI Associate Banks CLERK exam held on 08-11-2009, 2nd sitting
SET 11 SBI Associate Banks CLERK exam held on 15-11-2009, 1st sitting
SET 12 SBI Associate Banks CLERK exam held on 15-11-2009, 2nd sitting
SET 13 SBI Associate Banks CLERK exam held on 22-11-2009, 1st sitting
SET 14 SBI Associate Banks CLERK exam held on 22-11-2009, 2nd sitting
SET 15 Punjab National Bank CLERK Exam held on 04-04-2010
SET 16 Punjab National Bank CLERK Exam held on 20-09-2010
SET 17 SBI Associate Banks CLERK exam held on 16-01-2011, 1st sitting
SET 18 SBI Associate Banks CLERK exam held on 16-01-2011, 2nd sitting
SET 19 SBI Associate Banks CLERK exam held on 23-01-2011, 1st sitting
SET 20 SBI Associate Banks CLERK exam held on 23-01-2011, 2nd sitting
SET 21 SBI CLERK (Office Asst. & Stenographer) Exam held on 27-05-2012(Morning Shift)
SET 22 SBI CLERK (Office Asst. & Stenographer) Exam held on 27-05-2012(Evening Shift)
SET 23 SBI CLERK (Office Asst. & Stenographer) Exam held on 03-06-2012(Morning Shift)
SET 24 SBI CLERK (Office Asst. & Stenographer) Exam held on 03-06-2012(Evening Shift)

1) Find the incorrect statement ____View Explanation
(1)  Marketing is redundant in computerised banks
(2)  Marketing is redundant in foreign countries
(3)  Marketing is redundant in private establishments
(4)  Marketing is redundant in Government establishment
(5)  All of these
2) Rural Marketing involves _____View Explanation
(1)  Selling to farmers and agriculturists
(2)  Selling to rural households
(3)  Selling to rural industries
(4)  Arranging meals
(5)  All of the above
3) Gift of the gab means _______View Explanation
(1)  Distributing gifts
(2)  Collecting garbage
(3)  Multi-linguist
(4)  Good Communication industries
(5)  Short-tempered
4) One of the following qualities is not required for effective marketingView Explanation
(1)  Self-motivation
(2)  Effective communication skills
(3)  Team work
(4)  Perservence
(5)  Sympathy
5) Public Relation is required forView Explanation
(1)  Improving customer service in the Company
(2)  Improving marketing functions in the Company
(3)  Better atmosphere in the Company
(4)  All of these
(5)  None of these
6) A marketing Plan is necessary forView Explanation
(1)  Having a focussed approach to marketing
(2)  To decide marketing strategies
(3)  To decide Product strategy
(4)  To decide Advertising Strategy
(5)  All of these
7) Customer Loyalty means ______View Explanation
(1)  Shifting of customers from one bank to another
(2)  Customers banking with one bank exclusively
(3)  Customers returning lost items
(4)  Customers giving gifts to banks
(5)  None of these
8) Internet Banking means ________View Explanation
(1)  Meeting of Banks on the Net
(2)  Net Practice
(3)  Banking transactions through Internet
(4)  Transactions with foreign countries
(5)  All of these
9) ATMs are ______View Explanation
(1)  Branches of Banks
(2)  Manned counters of banks
(3)  Unmanned cash dispensers
(4)  All of these
(5)  None of these
10) Credit Cards are used for _____View Explanation
(1)  Cash Withdrawls
(2)  Purchase of Airtickets
(3)  Purchase of consumable items from retail outlets
(4)  All of these
(5)  None of these
11) Home Loans are granted to ______View Explanation
(1)  Individuals
(2)  Institutions
(3)  Builders
(4)  All of these
(5)  None of these
12) Digital Banking means _____View Explanation
(1)  Banking with Calculators
(2)  Banking with digital instuments
(3)  Internet Banking and Telebanking
(4)  Export finance
(5)  None of these
13) HNI means _____View Explanation
(1)  Highly Negative Individual
(2)  High Net worth Individual
(3)  High Neutral Individual
(4)  Highly Necessary Individual
(5)  All of these
14) Marketing is not required in one of the following productsView Explanation
(1)  Sales of Credit / Debit cards
(2)  Sale of Net Banking
(3)  Sale of Corporate Loans
(4)  Sale of Retail Loans
(5)  None of these
15) Find the incorrect statementView Explanation
(1)  Marketing has no relevance in Public Sector Banks
(2)  Marketing has no relevance in Private Sector Banks
(3)  Marketing has no relevance in Foreign Banks
(4)  All of these
(5)  None of these
16) Relationship Selling means _________View Explanation
(1)  Preparing a list of relatives
(2)  Cross-selling
(3)  Selling to relatives
(4)  Selling to strangers
(5)  Telemarketing
17) A good Salle's man should be _____View Explanation
(1)  Agressive
(2)  Pushy
(3)  Fierce
(4)  Polite but firm
(5)  Tslkative
18) A lead means ______View Explanation
(1)  A bank's marketing staff
(2)  A religious leader
(3)  Bank's chairman
(4)  Target customer
(5)  Leash tied to a dog
19) Proper pricing is need for _______View Explanation
(1)  Extra charges for extra services
(2)  Levy of VAT
(3)  Putting burden on the customer
(4)  Service with extra facilities
(5)  All of the above
20) Bank Marketing means ____View Explanation
(1)  Selling of banks
(2)  Buying of banks
(3)  Merger of banks
(4)  Selling bank's products and services
(5)  Selling various items in banks
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