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SET 01 SBI Associate Banks CLERK Exam held on 06-01-2008
SET 02 SBI Associate Banks CLERK Exam held on 10-02-2008
SET 03 SBI Associate Banks CLERK exam held on 06-07-2008, 1st sitting
SET 04 SBI Associate Banks CLERK exam held on 06-07-2008, 2nd sitting
SET 05 SBI Associate Banks CLERK exam held on 13-07-2008, 1st sitting
SET 06 SBI Associate Banks CLERK exam held on 13-07-2008, 2nd sitting
SET 07 SBI Associate Banks CLERK exam held on 01-03-2009, 1st sitting
SET 08 SBI Associate Banks CLERK exam held on 01-03-2009, 2nd sitting
SET 09 SBI Associate Banks CLERK exam held on 08-11-2009, 1st sitting
SET 10 SBI Associate Banks CLERK exam held on 08-11-2009, 2nd sitting
SET 11 SBI Associate Banks CLERK exam held on 15-11-2009, 1st sitting
SET 12 SBI Associate Banks CLERK exam held on 15-11-2009, 2nd sitting
SET 13 SBI Associate Banks CLERK exam held on 22-11-2009, 1st sitting
SET 14 SBI Associate Banks CLERK exam held on 22-11-2009, 2nd sitting
SET 15 Punjab National Bank CLERK Exam held on 04-04-2010
SET 16 Punjab National Bank CLERK Exam held on 20-09-2010
SET 17 SBI Associate Banks CLERK exam held on 16-01-2011, 1st sitting
SET 18 SBI Associate Banks CLERK exam held on 16-01-2011, 2nd sitting
SET 19 SBI Associate Banks CLERK exam held on 23-01-2011, 1st sitting
SET 20 SBI Associate Banks CLERK exam held on 23-01-2011, 2nd sitting
SET 21 SBI CLERK (Office Asst. & Stenographer) Exam held on 27-05-2012(Morning Shift)
SET 22 SBI CLERK (Office Asst. & Stenographer) Exam held on 27-05-2012(Evening Shift)
SET 23 SBI CLERK (Office Asst. & Stenographer) Exam held on 03-06-2012(Morning Shift)
SET 24 SBI CLERK (Office Asst. & Stenographer) Exam held on 03-06-2012(Evening Shift)

1) The USP of a current affairs is...........View Explanation
(1)  No restrictions on transactions
(2)  Low TDS
(3)  High minimum balance
(4)  High interest balance
(5)  No need for KYC norms fulfillment
2) Marketing opportunities mean...........View Explanation
(1)  Scope for marketing
(2)  Proper and effective training
(3)  Market planning
(4)  Availability of sales outlets
(5)  Market data
3) Innovation in marketing means...........View Explanation
(1)  New technology
(2)  Globalisation
(3)  Intense competition
(4)  New business models
(5)  Internal marketing
4) ‘Benchmark’ means View Explanation
(1)  Sales performance measurement
(2)  Marks given to sales persons
(3)  Appraisal
(4)  Standard values for comparison
(5)  Automation
5) Buyer Resistance can be overcome by..........View Explanation
(1)  Good friendship between buyer and seller
(2)  Good after sales service
(3)  Good arguments
(4)  Good technologies
(5)  Persuasive communication
6) ‘Buyer Resistance’ means........View Explanation
(1)  Buyers dislike for the product
(2)  Fight between buyer and the seller
(3)  Buyers hesitation in buying the product
(4)  Exchange of products
(5)  Buyer retracting the sale
7) Effective selling skills depend on...........View Explanation
(1)  Good dress sense
(2)  Territory allocation
(3)  Sales call planning
(4)  Good eye-contact
(5)  Past performance
8) Communication skills in the case of a DSA means ..........View Explanation
(1)  Giving lengthy speeches
(2)  Sending good SMS messages
(3)  Being talkative
(4)  Ability to convince the customer with the right choice of words
(5)  Being multi-linguist
9) ‘Push’ marketing style requires ............View Explanation
(1)  Collective effort
(2)  Good pushing strength
(3)  Lengthy talks
(4)  Ability of identify the leads
(5)  Aggressive marketing
10) Good competition helps in...........View Explanation
(1)  Better technology
(2)  More market share
(3)  Rise in profits
(4)  Bigger branch network
(5)  Improved customer service
11) The first step in marketing..........View Explanation
(1)  Production work
(2)  Planning work
(3)  Receiving feedback
(4)  Telephone calls
(5)  Sending e-mails
12) Marketing strategies mean...................View Explanation
(1)  Ideas for new employment
(2)  Techniques for mergers
(3)  Methods to improve marketing activities
(4)  More hits per ATM
(5)  Networking
13) Web marketing involves........View Explanation
(1)  Selling websites
(2)  Door-to-door canvassing
(3)  E-mail chatting
(4)  Browsing the yellow pages
(5)  Web advertisements
14) Selling process includes..........View Explanation
(1)  Publicity
(2)  Lead generation
(3)  Data collection
(4)  Product designing
(5)  Product re-designing
15) Digital marketing means View Explanation
(1)  Seminars and conferences
(2)  Face to face selling
(3)  Banners
(4)  Cold calls
(5)  Sales presentations
16) The most essential quality of a good salesperson is.....View Explanation
(1)  Questioning skills
(2)  Good appearance
(3)  Production skills
(4)  Good communication skills
(5)  Curiosity
17) Telemarketing campaigns are resorted to........View Explanation
(1)  Avoid face-to-face interactions
(2)  Avoid buyer resistance
(3)  Reach a larger clientele
(4)  Increase cold calls
(5)  Reduce profits
18) The traditional marketing style involves.........View Explanation
(1)  Door-to-door campaigns
(2)  Sending e-mails
(3)  Tele-marketing
(4)  SMS campaigns
(5)  Virtual marketing
19) Marketing is definitely required when.........View Explanation
(1)  Demand exceeds supply
(2)  Supply exceeds demand
(3)  Supply equals demand
(4)  Staff is in excess
(5)  There is monopoly
20) Marketing has taken a prominent position during the last decade due to ........View Explanation
(1)  Increased competition
(2)  Better literacy rate
(3)  Foreign compulsions
(4)  Government instructions
(5)  Reserve bank of India Policy Guidelines
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